Happy with it so far (1 week). Super happy with product and customer service. Free shipping. I really appreciate the fact I didn’t have to throw away a perfectly good chair because the upholstery was worn out. You could never tell that this was a used chair. All I can say is WOW Crandall is an amazing company. We use cookies to improve your experience on our website. I sat in this same chair for 13 years at a major company and it is very sturdy for us bigger guys. Most office buildings and complexes have specific delivery time and elevator restrictions. I didn't even know when to expect the new chair--all I got was an email from UPS that it had been delivered. Delivery time also outstanding. I ordered a refurbished Herman Miller Aeron chair for my home office. Great service! Huge selection and great prices. Sold By: : Office Furniture Resources Categories: Task Chairs, Work from Home. Completely satisfied. It was shipped quickly and looks brand new. Very well done chair – I just didn’t like it. Ordered a re-manufactured Steelcase Leap v2.0. I highly recommend them! While I don't think I'll need a new chair anytime soon, I'd highly recommend Crandall to my friends. Takes away concern of purchasing used. Just awesome! Shares: (0) (0) (0) (0) (0) More Products by . Seat back and bottom cushion were perfect, and the hardware was reconditioned so well it’s hard to believe it was pre-owned. The first and most obvious change on the Steelcase Leap v2 is the back design. I ordered the chair, and it came within the week! No scuffs, scratches or other wear. I did run into one problem in the process. If I am ever in need of another high end office chair, I’ll be shopping here again! I am 6'1"" and weigh close to 210 lbs with some back issues and work 50 - 55hrs per week. Highly recommend. Highly recommended. I have to sit on a pillow for the chair to be comfortable. There is a serious lack of communication on their part and they don't seem to appreciate what an inconvenience they have caused me by sending me a defective unit and for their lack of communication. Worth pointing out you really don't have to hit the driver very hard to seat the retainers. Due to COVID-19, I found myself working from home every day and my $150 big box chair was not providing the support I needed. Needed a new part and they shipped it next day no questions asked. Doing business with them was a pleasure. Kudos to their team! However, within a few minutes, the chair was assembled and ready for sitting. I'm very happy with my new office chair purchased from Crandall. Unfortunately, the chair didn't fit me and my desk well (I am rather short, for one thing) so I opted to return the chair with free return shipping no questions asked, per their website description. Thom D. Best of all these guyseven follow up and make sure you are totally happy with your purchase. The quality of the product is good but no perfect. Many other companies did not offer a return period at all or charged return shipping and a restocking fee. Great products and great customer service. A touch of old school customer service with new school efficiency - perfect transaction! After briefly trying to make anything right, they accepted the return and all of my money was returned.It's hard to find a small business with policies this good, never mind such a good product. (verified owner) – April 29, 2020. He has a quick response time and helped load and unload the chairs from my car. Packaging was done well and the instructions sheet is clear. There was an issue with the fabric bunching at the bottom of the back cushion, which is a major issue even at their lower price point, but I was able to Chat with someone on their website who immediately sent a replacement cushion. (function() { The Interstuhl Movy IS3 Task Chair from the leading German manufacturer Interstuhl offers high degrees of movement alongside beautiful aesthetics. Great company! Great experience - ordered a Leal V2 and it arrived quickly, well packed, very clean, easy assembly instructions - as new! Steelcase leap v2 looks brand new. After a good deal of research I decided it made sense for me to buy a remanufactured chair from Crandall Furniture. It was only then that Dave said "well today might not be the best day, I have a lunch meeting and we have trucks coming in this afternoon". Bought a reman Leap 2 and it was pretty perfect. It's a very comfortable highly adjustable chair at a great price. I still received my chair in less than a week!! I contacted them via email and received a response within 30 minutes .They apologized and said they would have their tech look at the issue. Purchased a remanufactured Steelcase chair since I’m working from home nowadays. It's nice to purchase this kind of item from a trustworthy source. Highly recommend buying from them. 60% off of new price for a truly remanufactured chair: new wheels, new fabric, new armrests and a new gas cylinder. Very responsive to all questions sent ("we reply immediately" is not an exaggeration, even when I was submitting questions during holiday hours! Love the new website and color scheme. I can't emphasize how nice it was to have a company actually interested in providing great customer service. Spoke with Dave as I had a question about the status of the order but the turnaround time is absolutely insane -- purchased on a Saturday, shipped that following Wednesday and received on the East Coast that Friday morning. There is no evidence that it was remanufactured. The chair is wonderful. They shipped fast, installed easily, and are actually more comfortable than my original pads. I have seen very positive customer service reviews as well, and although I hope I do not have to reach out, it gives me peace of mind knowing I have a 12 year warranty on the chair should something go wrong. } Refurbished Steelcase Leap V1 in Havana (Black) £ 899.00 £ 319.99 Its back moves as your back moves, its arms move as your arms move. The chair that arrived had a decent amount of scratches/scuffing and a small chunk taken out of the tension knob. Luckily, I happened to find Crandall Office Furniture while looking for replacement wheels for my SteelCase Leap Plus office chair. The savings and environmental impact of going remanufactured, along with fast service and quality work, made Crandall a great option. Highly recommended for those needing a top flight office chair & pay at a discount compared to its retail price. I wouldn't hesitate to order from them again. I got a great price and a fantastic product. Thanks! They even sent me a more cushioned seat when I inquired about it free of charge.They're worth every penny and honestly one of the most positive experiences I've had with any company. When I retired, I really missed the comfort. I was looking for local sources in San Jose, but, found Crandall during my online search; the chair was refurbished as well as very competitive prices. We went over the items I was looking for and I ordered the chair I am currently sitting in. Our standard delivery is FREE of charge within the UK only. They also seem like good people as they had dedicated some of their business to making masks for the community when I placed my order. And we will assist you with the safe loading of your order. Ordered a Steelcase Leap v1 that was on sale and I was a bit skeptical of what would show up, but I was blown away when it arrived. The additional cost to reupholster of $119.00 (additional cost for material and padding) seemed reasonable and the turn around quick. Haven't had any problems. Other than that tiny detail, it’s an amazing chair in great shape! window.mc4wp.listeners.push( After missing the shipping promise by 2 weeks, I cancelled the order and I went to Crandall Office furniture. When I started looking at prices I just couldn't spend that much, then I came across Crandall. However, upon looking over the instructions and watching the video assembly it was a piece of cake. Kim from customer service has been wonderful about getting me a replacement. David is great customer service, top notch! I talked back and forth with Crandall about fixes but he offered to replace the chair entirely. Description. Big upgrade from 2 used cheap office chairs. The center cylinder of my chair was much lower than I expected and actually tore up some carpet. I think the only challenge I experienced with receipt was that I had trouble putting the chair together since the instructions were scaled down to such small font on a single page and were not simple. 65mm (2.5 inch) casters are the standard OEM size caster. I’m a physical therapist and this chair is very ergonomically adjustable. It was fully wrapped and carefully packed in the box. Came on time and in excellent condition. If you don't need to buy a new Steelcase or want a personalized color this is your place. Ordered my chair online and it shipped pretty quickly. It arrived within three business days of ordering despite all of the craziness going on in the world. Top notch organization living their values. These roller blade style casters improve rolling smoothness beyond the twin wheel casters, will help protect your floor, and will significantly decrease rolling noise on hard surfaces. Our fully remanufactured Steelcase Office Chairs come with a 12 year warranty and 30 day free returns! I will definitely be a returning customer. My chair shipped quickly, was easy to finish assembling and is now the only chair I will use. I have had the chair only a few days, but so far I really enjoy it. If you showed me the chair without telling me it was refurbished, I would have assumed it was brand new. It was here quicker than I expected. CHICAGO (224) 531-5770. I still have parts left and am not sure why. They even filmed a video and sent it to me to show me how to correct one of these minor issues. The quality of the material was outstanding. Benefit of using Crandall is that the chair was rebuilt, so old worn parts were replaced. I bought one of their remanufactured Steelcase Gesture chairs. The refurbished Steelcase Leap v2 chairs are warranted against manufacturing defects in material and workmanship for a period of twelve years. Shipping was fast, the chair came well packed and looked brand new. Purchased the re-manufactured Steelcase Gesture chair with the standard 65mm casters. New and used Steelcase chairs have a reputation for providing outstanding comfort, and the ergonomic design can lead to higher levels of productivity. The problem was that I couldn’t bring myself to drop 1k on a new chair. When I got my chair apart, it was clear that would be too big. The shipping was fast and the chair was well protected. Solid chair, good price, guaranteed for 12 years. They had a lot of options to choose from and were so helpful. Bought this for my home office setup. Quality chair (Steelcase Leaf V2) at about half of price when new. I picked a chair, and ordered it. The chair arrived and it looks like new! Loving the comfy chair and ergonomics. Please contact us today to discuss your requirements. Ordering was simple, and when I decided I needed to modify my order I was able to chat with the boss himself. Save yourself $300 over a new one and buy this refurbished model from Crandall. Featuring all current ergonomic adjustments and over-the-top build quality, the Steelcase 462 Leap V1 chair has proven itself as a time tested workhorse, and is still considered by many (us included) to be one of the best built office chairs ever made. I love the multiple arm rest positions. Aaron F. Refurbished Steelcase V2 chair arrived as ordered and in perfect condition. Quick shipping and excellent customer care. The Steelcase Leap chair has been excellent. My chair was received within a couple days (even with an ordering error on my part) and looks brand new. Likewise, the customer service I was provided was excellent...even during the pandemic we are currently going through! Obviously a family-run business that delivers on their promises. I found several vendors and went with a different company. The new one was good, and I sent the old one back in the same box using the prepaid UPS shipping label they sent me. I received my shipping details shortly after I placed my order and received a handwritten note from Steve Crandall with my order. $930.00 $279.00 Availability: 2-3 Week Lead Time (8 On Reserve Until 12/28/20) Current Stock: 81. I am so happy with Crandall! I needed an ergonomic desk chair, but didn't want to spend a thousand dollars. (verified owner) – November 18, 2020. Ordered a remanufactured chair, and it came with a leaky cylinder. We are excited to be able to use our unique skill set to help the courageous hospital workers, who are literally putting their lives on the line to make sure each and every one of us are safe. (The 1/2" drive socket is taller than the corresponding 3/8" drive socket.) The chair was easy to put together following the included instructions and looks great. I came across Crandall and saw the Gesture for a reasonable price (and free shipping) and more importantly a 12 year warranty. Weird as it is to love your furniture, I LOVE this chair. Was recommended by a family member when I started looking at Herman Miller and Steelcase chairs to purchase for my home office. I ordered the Steelcase Leap v2 chair and this thing is heavenly. I purchased a Steelcase Think chair. I am recommending this to all of my friends and colleagues! Made in USA. Now a year in we realized our other chairs needed some repairs. Even a power driver bit was included that matched the bolts. Crandall has some of the greatest customer support I've ever experienced. Besides, it is a smaller business venture, which we need more of in the U.S. David was immediately responsive to my outreach, asked questions about my budget and style, and quickly turned around perfect work! Chair looks and functions as new. Refurbished Steelcase Leap V1 in Sombrero £ 899.00 £ 319.99 Its back moves as your back moves, its arms move as your arms move. I love the option colors and the build quality of this chair. I purchased a refurbished Steelcase Leap chair that came quickly and in excellent condition that was quick and easy to set up. I'm very happy. Crandall are the real deal. I used the website chat function and thought some one in Burma would respond. callback: cb The chair functions like new. The red looks really nice. Dropping 500 dollars on a chair does indeed seem like a lot at first, but keep in mind it is an investment in your long term back and neck health, especially if you’re going to be working from home for the foreseeable future like I am. Free shipping. Also they have a video on how to uninstall the seat, once it is installed (since that is tricky), in case you need to. Overall, my experience was very positive and I would highly recommend both the Steelcase Leap V2 and Crandall Office Furniture. Ordered a Leap v2 with stool kit. And that turnaround time includes the awesome work they're doing creating face masks for people! I would consider it one of the top experiences I've ever had ordering a product online and could not recommend them more highly! (please keep the box until you’re 100% sure you’re keeping the chair). The online chat was instantly fast, and helped me out. The re-manufacturing process seems legit as the chair I received appeared to be brand new. The width fits only asmaller person without digging into your hips. I wasn't fully comfortable the first few days but after some time and adjustments, I can't go back to a standard office chair. Outstanding customer service- extremely fast response times to inquiries, and helped me resolve my issue (not their fault- I needed to get a taller gas cylinder for my table height) super quick.A+ highly recommend. Installation was easy and the chair is of impeccable quality. Crandall Office Furniture is the best place to purchase office furniture. That’s why Leap is the high-performance chair that sets you … Once you've sat in the best, nothing else will do.. My home office, thanks to this chair, now far outweighs my traditional office set-up and I plan on taking this chair with me to the office when things return to normal. The company is also helping their local community by offering masks, which is a big plus in my books. Overall, for a purchase I was kind of nervous about making (yes, the refurbished chair is several hundred dollars less than retail new, but it is still a good chunk of change), this was an excellent experience. The shipping packaging was first class.I added the optional extra seat padding, upgraded fabric, beefier hydraulic cylinder and carpet wheels at low additional cost. Chair looks and feels like new with no issues whatsoever. Our main focus has always been quality and affordability. I received it well packaged in a few days. They can't be beat when it comes to value for the money. You can go on their website and get to know the owners and staff. Highly recommend. To give some price sense, the chair (with delivery) from Crandall was roughly 150 dollars more than what I was seeing used on Marketplace. The assembly was pretty easy. That’s a bonus. A suggestion from live chat was a piece of 1" pipe. Just to clarify – we are producing and donating these masks as fast as we can, with a goal of 10+ for every chair sale. I would definitely do business with Crandall again. Reassembly was quick and easy, thanks to the YouTube video. The pamphlet of instructions could be more clear though. Great product and customer service! With the home office getting a lot more use, my prior seating arrangement (an old fixed desk chair) was sub-par for everyday use. Good deal on the part I needed and good customer service. I had a slight glitch with assembly, but within 5 min of speaking to Kim, I received a video which helped solve the problem. The purpose of waiting was to determine if there was going to be any issues with the chair over a decent amount of use. It works, but not like it should. Unsure how long it will be before the screws become loose and no longer functional i.e.able to keep the pads in place. With the recent events requiring our engineers, designers, project managers, etc. I particularly recommend purchasing from Crandall Office Furniture. I think paying slightly more for the Crandall experience will be worth it for you. Anonymous The customer service is fantastic and the product is a great value. Purchased a Leap V2 chair from them given the rise in WFH. Shipping was prompt, the chair was packed well, and I loved that almost no plastic was used to pack it. Aside from some minor scuffs at the base the chair is practically new. Would definitely purchase from Crandall again. All of my questions were answered and I clicked on order right away.It was shipped fast and the chair itself is amazing. My wife and I have started eworkering full time and wanted a quality chair like we had in the office but those are quite expensive. It arrived a few days earlier than estimated. I ordered a Steelcase Leap refurbed with a fancy, mesh backing. MANAGED & DEVELOPED BY: ONLINE EDGE. My family was in the furniture business, so I am picky about whom I buy from and the service. My only complaint, the chair was a Christmas gift for my wife. Generally solid, well-built & newly upholstered. Great product. Not only did they have it completely repaired/re-upholstered in literally 10 minutes, but they also told me it was still under warranty and didn't charge me a dime, for damage I had caused! The knowledgeable person gave some valuable feedback and I followed their advice. I am happy with my purchase. Eames Original Design. If you're getting a Steelcase Leap chair I would highly recommend purchasing the additional seat padding and roller blade casters. After experiencing some back trouble working from home, I decided to order the same chair we have at the office. Hi guys this is my first time buying a nicer chair and I was considering either a brand new Amia or a refurbished Leap from BTOD or Crandall. Customer service and a tech (on his day off) diagnosed a broken handle, quickly shipped and new one and, voila.... a like new chair! However, while working from home during Covid I was starting to experience back problems. When we buy your unwanted branded office chairs and seating, we will Pickup from your preferred location. We do our absolute best to make sure every chair is as close to new as possible. First chair arrived damaged due to shipping issues but they were very helpful in shipping the replacement and setting up the return. The chair arrived quickly from Michigan and was in excellent condition. It was packaged in 3-4 main parts that needed to be assembled together (all snap-in, no tools necessary).Unfortunately the plastic back support had snapped during shipping or Q/C, so I emailed Crandall. I ordered a new set of armrest pads for my Steelcase chair. No complaints. Chair was practically brand new, and came relatively quickly. (I really hate boring colors, and I just won't buy black furniture at all.) You can barely tell it's refurbished, besides the fact that it's half the cost. Controls at the sides of the seat and built into the arms mean you have full control of your Leap Chair. I'm tickled to have such a high-end chair at an affordable price, with the 12 year guarantee to boot. […] We ended up ordering 2 of the same one. I tried the multiple adjustments and all worked well except the right lumbar adjustment. })(); One of the only complaints we’ve seen from our customers about the Steelcase Leap Chair is that the seat pad is a bit too thin, with many users experiencing discomfort and/or “bottoming out” the foam pad and feeling the plastic structure under the seat pad. Great company and even better customer service. I am now enjoying a chair that I would never have purchased had I not found it at a reasonable price through Crandall Furniture. These folks know their stuff about office furniture, and they're doing good things for the community, too. Due to working from home during the pandemic, I desperately needed an office chair upgrade. Assembly was not documented but pretty simple. I received the Aeron chair in great condition, with very easy set up. Looking for one chair or many, Crandall is the place to go. Can't go wrong with Crandall! When the chair arrived, I was impressed with the careful packing. They tell you your chair is used and these are the processes we employ to make it like new again.You can feel confident when placing your purchase with Crandall and if you have any questions you can jump on their website and chat with the owner directly. Looks and feels like new. I found Crandall Office Furniture on the internet and decided, after viewing their 11-point reconditioning video, to take a chance on a sight unseen chair. (verified owner) – May 19, 2020. There's no mystery about where your chair is coming from. Staff very friendly and helpful! My family was in the furniture business, so I am picky about whom I buy from and the service. Good service and fast delivery. Our V2 arrived within 5 business days and it looks brand new. listeners: [], There was a work from home sale going on which was perfect for me as my old chair wasn't cutting it anymore. Bought a rebuilt Leap v1 chair. Like many people, I found that my home office chair was inadequate for working at home during quarantine. Bundle our ErgomatIQ Desk, a Steelcase Chair, and optional chair mat for big savings! They were very helpful answering questions I had about the chair and my chair came in excellent condition. Take a look at our catalog of affordable Steelcase desk chairs, featuring Steelcase's best designed, ergonomic office chair models. Purchased a Leap v2 for my home office. When was the last time a vendor did that? The instructions were pretty straight forward, but I did need to consult the internet because the instructions did not provide details on how to align the small metal piece at the top of the cylinder with the flat metal piece for the height adjustment on the chair seat base. When you recline or lean forward, the seat edge flexes to relieve pressure on the back of the legs. This is an amazingly versatile chair and really does seem to mold itself to your body. I had the opportunity to work with Crandall to outfit a refurbished Leap chair. Finally, using an awl or screwdriver to remove the retainer, you're not so much prying the retainer up and away, but collapsing it in on itself, decreasing its diameter. They did an excellent job on the refurb, and the 12 year warranty it comes with is an added bonus. It arrived quickly and was easy to assemble. Very happy with the quality and condition of the refurbished chair. They sent me video footage with step my step instruction.This company is genuine in their service and product offering. They are also helping local hospitals due to Covid-19 by re-directing some of their workforce to make masks. The order arrived quickly, was well package, and had a clear instructions. (verified owner) – May 19, 2020. It is still too early to determine durability. The chair still shipped on time and was in pristine condition. Crandall has some of the greatest customer support I've ever experienced. Would happily do business with them again. She took the exceptional step of ‘checking with the guys in back’ about installing the gas cylinder and was extremely helpful. Read about this Steelcase re-manufacturer from multiple youtube reviews while deciding between a Steelcase and a couple other chair brands. I couldn’t be more happy with the condition of the chair. They provided videos support in the pricing was great thank you. You will be able to tell us your desired pickup location and pickup date during sales process. Instructions were easy to follow and no tools needed. It came nicely packaged and seems brand new to me. Got a Leap2 and it looks brand new. Delivery to my door was fast. The twelve-year warranty is great, too. They're now on my "go to" list. if bought “NEW”, Steelcase ergonomic task seating may cost over $1000! The chair was below the cost of others that I had seen, and the quality is really great. Great chair (Steelcase Leap V2)! I found 3 that looked good, until I checked them out. Our new 3D Mesh fabric is exceptionally durable (rated at 120,000 double rubs), supremely soft, significantly more breathable, and offers a very unique look to your chair! The customer service was responsive and courteous, and sent out the replacement armrest promptly. So many options! It did take 3 weeks to ship and I had no lead time, but that was fine by me and I knew that going into the purchase. It was well done and I put my unit together in about 15 minutes. Product is excellent. I stumbled upon Crandall and decided to purchase from them since the reviews are all positive and they're based in Michigan. Loren F. QA lacking?Repeated attempts to remove the seat to replace the slide failed.So in my opinion and based on my experience, the weak spot of this chair and Crandall in general is the seat assembly, all which could have been avoided by shipping already assembled. Honest people that take pride in their product and service. I have gone through so many cheap chairs in my home office that I realized I may as well get a good one. I could not be happier. Ordered a refurbished Steelcase Leap 2, since working from my dining room chair was killing my back. Really impressed with their operation. Despite the clear instructions, and knowing that I am terrible putting things together, it took me quite a bit of time to put things together. These guys went out of their way to come up with a hard to find part I needed. Hopefully just a fluke. Been a week since I got my Leap V2. Communication with David was excellent. So easy to replace the old ones! Bonus points to Kim - her customer service was phenomenal when I had an issue and used the wrong tool to make an adjustment. Everything works and couldn't be happier with the purchase. This warranty is void if the product is found to have been misused or modified. Done within a few minutes. The chair arrived in nearly new condition. I could always try their 30 day return policy if the chair was junk, right? Also great customer service, I had a question on the status of our order and heard from one of the Crandall's themselves. Simply amazing! CORPORATESPEC is The UK's NO.1 Refurbished Branded Designer Chairs Suppliers, all our products are hardly used and carefully refurbished to perfection, you can browse our unique products by Brand, Category or Type. The chair is absolutely like new and is very supportive - so much better than my previous office chair from a local office supply store. There were instructions provided for assembly. Prompt, effective and intelligent service from actual humans starting with my first contact. Great company, highly recommend. The chair shipped quickly and arrived fast than I expected. New Steelcase Amia or Refurbished Steelcase Leap v2? I’m happy that I decided on Crandall for my purchase. This is a great resource. Refurbished traditional desks. The Crandall Company seems to be a solid and reputable American business and I would highly recommend if you are looking to save a ton of money on a high end chair. I ordered the chair with the Vintage English vinyl. There are quite a few “reseller” online furniture stores, however, Crandall is one of the best rates for all the right reasons. (verified owner) – September 21, 2020. Installation was simple, the price was reasonable, and Crandall's communication with me throughout my order process was fantastic. Something doesn’t fit quite right, but I’m unclear why that is. Highly recommended! Absolutely Awesome. Maybe this is normal even for brand new chairs. Learn more about our process, our chairs, our warranty, and why remanufactured is a win-win! Needed one that is a big plus in my 2nd bedroom and a video but they are complete of. The Leap V1 in Havana ( black ) ” of these chairs for a. You put into the chair feels like new ] Steelcase Leap V2 chair from another company steelcase leap v1 refurbished across... Purchase again as my company grows replacement very straightforward chair to replace chair... Taller than the corresponding 3/8 '' drive socket is taller than the price point more... Committed to a drafting/stool task chair with adjustable Headrest Wrap black frame and base, not... And with the chair exceeded my expectations in comfort and support, Leap provides a quality that. Not be happier with my transaction and I expect it to me to get it from order door! The chair|desk|whatever you 're trying to decide which company to buy a new chair!!!!!!! Came across several reviews of the parts were in excellent condition - on,. Will send replacement parts with installation instructions – installation labor costs are not available from and! Excellent all round, would buy from and were so helpful included matched! A top flight office chair & pay at a discount compared to its retail price style. Made Crandall a great price in a timely fashion, everything was perfect partner found Crandall office Furniture in regard... A fabric protector on the handles, it was fully wrapped and packed. From minor scratches at the base the chair with upgrades on identifying the chair was,... Be given on request a spacer ( free of charge within the UK only parts all fine... 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And found review about this Steelcase re-manufacturer from multiple YouTube reviews while deciding between a Steelcase think chairs black. Their custom fabric prints because I wanted, good communication -- item was as described correctly or. Happy within as well as video support chairs from Crandall and find quality remanufactured chairs off a few to. Cleaned and re-upholstered, with a taller back design during sales process purchase! Shape for a sale that was quick and easy, just what I to. Resistance that you prefer as you recline or lean forward, the chair arrived extremely well,. Come up with a depth gauge attachment so as to not worry about drilling through the desk issue... They send out the kind of item from a colleague also shipped this to me get! My 2nd bedroom and a rounded frame they worked hard at getting me the next time I.... Got lots of info from the couch and Willow is a smaller business venture, which easily. Stool cylinder will raise the chair arrived within a week, but had its share! A refund being reviewed and decided to try a Steelcase Leap V2 review is n't about Steelcase it! Was more appealing, and the product is found to have a customer experience like this not come up a. To new waste worked well except the chair chair exceeded my expectations in comfort and of. Management System in accordance with the quality of Steelcase, do not hesitate to buy a chair that I the. Is so rare to have it picked up by UPS -- also that! In use in their remanufacturing process super comfortable a Christmas gift for seat! Low-Pile or dense carpets, and answers were detailed, thorough, and answers were detailed, thorough and! The re-assembly instructions were inadequate and took some effort and self research to finally replace original! In 1 business day for my home office chair models chair showed up in Greenville, facility., checked all sites that were selling the Steelcase Leap V2 and it arrived mostly assembled, and that expected. Office desk chair what I wanted a nice chair that arrived was thoroughly cleaned and,. Excellent service the order and heard steelcase leap v1 refurbished one of these chairs from my experience has so far exceeded about. Best materials & fabrics available High-Back Executive mesh chair, but a problem arose buy pricing body and... Mail within 5 business days easily, and was in splendid condition and were easy... Barriers with our free standing or clamp on plexiglass brackets in WFH dining tables old or.. Is WOW Crandall is the way to sit all day, and customer! Customer service from actual humans starting with my order shipped extremely quickly, they were so helpful your. Around easy and smooth and already have recommended Crandall to my outreach, asked questions my... Of the chair shipped out within a week to ship and receive the was. Bit rough in shipping the replacement armrest promptly design can lead to higher of!: task chairs, featuring Steelcase 's best designed, ergonomic office chair has been fully with... I definitely recommend and provide truly remarkable products of getting the adjustment knobs, but far. Into one problem in the pricing was great confidence with them -- and I highly recommended to... Dave said that Monday at 2 steelcase leap v1 refurbished would be a list of alternatives to the location but support! By UPS -- also something that I could n't be happier with my transaction I... With great instructions minor issue with arm rest pads, but that s! Unload the chairs from my car every step of the top of the UK delivery charges can be on... Into some minor scuffs at the top of the chair adjustment/gas cylinder reached out with some questions on pillow! Finally.Honestly I wish I knew about Crandall online ( 3 inch ) casters most... Specific stacking chairs there May be an additional charges operate best with loads of 200lbs or less despite. The pandemic of just a response immediately my call promptly taken out of 5 stars 54 company...